Uber account on hold for background check. If you have joined UberPeople.

Uber account on hold for background check Remember to check your email, including your spam folder, during the background check process in case the vendor contacts you. are gone) but nothing pings, like last time. Check your email (including spam) and the inbox section of your app for any communication from Uber about why you’re unable to go online. Their most recent background check was in March of this year and I had no problem passing! They typically use Chekr, however a few days ago I got an email from Safety Holdings Inc. Advice Complaints Stories Delivery. Uber is committed to keeping passengers, drivers, and the broader community safe. They tell me they usually only last 7 to 10 days but can last a few weeks if they are busy. Well this April the 26th , I was given a background check to submit, my account was still active. my account is a 4. Nov 21, 2018 · I gave up on Lyft. I ignore and just wait. Background checks usually take 3-5 business days. This can take some time to complete, so we appreciate your patience. Under no circumstances should the driver-partners create more than one account for themselves. Log in to get help. Families were not able to make money and afford gifts for their loved ones! My account has been on hold for 16 days, I called customer service at least 5-10 times and problem was not solved! Aug 14, 2023 · Then I was told the account block was due to a duplicate account. I submitted that one, and that evening my account was put on hold. Uber partners with third-party providers Checkr, HireRight, and Samba Safety to conduct background checks in the United States. My account is still on hold with no assistance from the support team. uber. I can't log into Lyft and received a generic email, account is temp on hold until courts come back online and batches of background checks get cleared. I’ve been driving for Uber for four years and Today I just got notified that my account is on hold because of a background check. I've called Uber three times and been to the hub. Checkr sent information that was incorrect because they switched some dates around on the report. Just created my account today background check was all good they denied my face picture and after that it would not let me go online had to reupload it then they approved it after that it still wouldn’t let me go online called support and was told they are reviewing my account in case of fraudulent activities and to wait up to 5 days and then I get an email saying they are reviewing my Aug 23, 2018 · They said no. " Dec 4, 2019 · Uber People. Went to Greenlight Hub twice to fix everything and all this took about 5 weeks. I checked my abstract and all that’s different from before I started driving for Lyft is that some guy rear ended me at a stop sign and apparently that Changes to your account status. The report shows my license type blank and my license status not provided. I call Uber support and they tell me I need to submit my background check again. Has this happened to anyone else? Account activation after screening. After 2 months of a continuing background check they still haven't figured it out and I deleted my account. net because your Uber account was hacked, you've likely been taken in by a scam. “My background check is taking forever. What if I processed my own background check or VEVO check? Ensure that the checks are done through National Crime Check (NCC) and request for them to forward your check to us. Not that those background checks add any value, but we already know that. I guess my background check getting my credentials with the state police and federal police agencies was not as tough as the Lyft background check. Spent down my Uber cash balance today using my laptop for beer delivery w Eats. Checkr had the background check completed the same day, yet it took Uber over a month to get me back online. I explained everything to the woman from Uber. Mar 21, 2018 · Uber People. anything that comes up as “consider” probably puts your account on an automatic hold until a human reviews it and determines whether you’re allowed to stay Uber background checks in the US. You should be able to check the status of your check through their candidate portal. All anyone can tell me is to wait for it magically resolve itself. Sep 7, 2021 · Once your new background check has completed successfully, your account will be all set to go online and receive requests assuming that you meet all other requirements. What does this mean? For extra added info, I have nothing wrong on my background check, as I just received my license a year ago. Posted by u/bluemoon1333 - No votes and 4 comments Dec 23, 2017 · Uber put 9000 driver accounts on hold due Checkr background checks right before Christmas. Uber determines the background check criteria based on our standards and government regulations; The vendor collects the information; The decision to partner with a The most common reasons users lose access to their account include an expired document or an issue with their background check. net because your Uber account was hacked, you've likely been taken in by a Rider account. Dec 27, 2020 · Hello everyone. It’s showing an estimated completion date of 5/1/23 for my background check. S. Uber uses Checkr for their checks. They will do that and activate your account once they determine that you were the one driving the vehicle. After the accident, if a passenger files a report against you . Thank goodness Uber didn't put my account on hold. They investigating a claim I didn’t take disabled pax. After trying to get answers for a few days now I finally got someone to tell me it's for a safety investigation. After a couple of weeks, I signed up for Postmates, and was literally doing deliveries in under 10 minutes! Apr 4, 2020 · Hello everyone. Checkr has completed your background check and it is currently being reviewed by the Uber team. Is anyone else's account on hold because their background check hasn't made it past Uber/Checkr this year? Apparently, there is an issue with Uber's software, OCR I assume, that requires software engineers to fix it. Most drivers report that it takes around 2–10 days. Uber decided to do a background check on me little less than 2 weeks ago and now my account is on hold. If you have any questions or concerns about the contents of the background check report you have received, your best resource for answers will be the guidelines provided in 1. It's just been introduced. com. It was before I ever started with Uber, got pulled over and didn’t have my insurance card, got cited, it’s resolved. If you’re still facing an issue with your document processing, or your account status, please give us more details below, and we will get back to you. I logged into the checkr website and it said the report was requested on February 15th. Uber, however, had yet to order a new background check for me, the checkr link showed my completed one from 6 months ago, so they would have been waiting for it forever. I go on the mobile app and do so. I have been driving for over 6 years and this is the first time that I have been taken offline for this reason. In May I belive the 1st , I got another background check. Let's work together to resolve the issue you're experiencing with your Uber account background check delay. Drivers and delivery people should have the ability to request that an account deactivation be reviewed and to provide evidence to support their case. Had a friend back home apply for an apartment and was initially denied because there was a guy with his EXACT name and DOB in Virginia who was arrested for stealing a Bobcat (piece of heavy machinery). STARTING YOUR BACKGROUND CHECK After your Profile Picture, Proof of ID, Bank Statement and Certificate of Motor Insurance (if you're driving a motorised vehicle) are approved by Uber Eats, we will send you a link to start your Background Check with our partner Sterling. Your account will be activated after we finish checking your information and all your documents are complete. I've been thinking all this time about plan B what kind of other jobs I can do to replace Uber if something wrong happens. One of their bot's will put his account on hold for the usual 48-72 hours while no one investigates and no one cares. Additionally, if you fail to pass your background check through a third-party provider, you may have an opportunity to obtain a detailed criminal background and judicial matters check from your local police Posted by u/AaronMichael726 - 4 votes and 39 comments Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues. I have a 4. Then two days ago bingo my account on hold and I get a call from Uber. Apr 12, 2019 · I’m been driving with Uber for a year. Account activation after screening. Uber Wouldn’t let me drive because it thought I needed a new background check, it was listed as “pending” in the app. On top of that, unless they put the account on hold while driving impaired occurs, doing it later helps who? That fact is done. It really seems sometime that Uber is being run by a computer with no common sense or care for the drivers. We partner with third-party vendors, such as Checkr, HireRight, and Samba Safety, to facilitate these checks. Jun 10, 2021 · Background Check Pending | Page 2 | Uber Drivers Forum Dark Mode Your account profile must include documents such as a driver’s license and car registration (they must be uploaded through the application) and other documents such as inspection and car insurance (they are not uploaded to the application). The yearly background check was ran and I have no new charges. You can get deactivated if new issues pop up. If a driver has temporarily or permanently lost their account access, we will aim to send relevant communications, including the reason for the temporary hold, and the action the driver may need to take to get reactivated (if applicable). I emailed Uber immediately and we were unpaired. Apr 10, 2018 · Still on hold. It’s been 9 days now that my account was placed on hold. Thank you for your patience. Once we receive your background check, it will be reviewed by a specialised team and will take 2 hours. Feb 7, 2018 · Failed a background check. It is absolutely ridiculous that they have only locked my phone, yes It states afterward that if I do not re-enter and verify the needed info within seven days, they will be unable to complete my background check. O. This past week I try to go online and see message that my account needs attention and contact Uber support. Uber background checks in the US. Please open it and choose “Confirm email address” to be connected with a member of our team. Apr 21, 2023 · I’ve been driving for over a year. So about a week ago I saw that I could not get online because my "account needs attention". That is, Uber gives 10 days for further work, awaiting a report. But even I don't know if you can do that if your account is suspended. Our third-party vendors Checkr, HireRight, and Samba Safety handle these checks. Conducting background checks. Dec 11, 2017 · I was locked out of the app for almost two weeks. Lodge a Background Check. Uber deactivated your account on 05/2021 and no new application has been received. If you have joined UberPeople. However, I'm not sure what this could be for. Uber ran my background check early this year so it didn't run into the courts shut down, and I can log in just fine. We will be reaching out within 3-5 business days about our decision regarding your eligibility to drive or deliver with Uber. Submitted my new insurance certificate through Zego (which is a Uber partner), while my previous policy was still valid. If your star ratings are low, you’ll be given a warning and be placed under ‘quality review. Checkr background checks. Sep 23, 2021 · Even the message in the app is cryptic and un-specific, Uber could have saved me time and anguish it the message simply said " Account on hold for background check". Literally the only thing on my background check is, "UNACCEPTABLE VIOLATION IN THE PAST TEN YEARS". com or use the application to make sure that the information and documents in your account are up to date. They're mainly so the Foundation can say "Don't blame us, we had a background check run on the guy who did something terrible. Mar 30, 2021 · We're now using background checks there too, for some of the volunteer positions that have the potential for problems. I understand that if a crime was reported and they have to investigate, then a hold on the account makes sense. havent worked for uber since the 14th. Dec 14, 2017 · Fun fact most generic lease/employment background checks literally just search your whole name and your D. Jul 26, 2019 · I recieved a email about a month ago that I'm in need of a new background check and Triton will contact me via email and it's simple and takes less then 10 mins to complete 2 weeks later I did receive the email I completed it got the results and the email said Triton will send a copy to uber May 27, 2022 · Dark Mode; Light Mode; Menu Log in Aug 13, 2019 · My Lyft account was put on hold due to a random DMV check of my record. Feb 10, 2019 · And again uber put a hold on my account with no proof, no documentation not anything to back up this report and that is totally unfair. Mar 22, 2023 · Yea because i had a duplicate account (whatever that means) they couldnt do my background check and when they did they did it on the wrong account not the primary one and had to redo it. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues. I have a email from Checkr everything was clear and one consider A carrier’s account may be deactivated or on hold for one of the following reasons: The carrier does not have a valid equipment type such as dry van, reefer, or flatbed. Like many others, my account was unexpectedly placed on hold on the 7th or December pending the annual renewal of my background check. NCC (National Crime Check) will process the request within 14 days for the background check and within 48 hours for VEVO check. Please know that this message can take up to 48h to be sent. I notice I'm not getting any confirmation emails or anything. Uber’s background checks typically take between 3 to 5 business days. Hi there, uber put my account on hold on Tuesday without telling me why. Uber runs your background check once each year. Failing a Periodic Background Check. It's been over a You may check your account status by visiting partners. In response, Uber put my account on temporary hold while reviewing the document. Check your status: Visit the Checkr Candidate Portal to see your background check status or to request a copy of your background check report Uber background checks in the US. Putting an account on hold or drivers with no red flags in 2+ years of driving doesn't make sense since the history is clean. If you have any concerns, you can always reach out to Uber Support for assistance. 8. The most common reasons a driver or delivery person might lose access to their account are an expired document or an issue with their background check. I finally tweeted to the background check company and lo and behold I was back up and running the next day. Lodge a background check request using the link below. Requested my response. You can always come back to us! If you want to start rides again, let us know by completing the information below - we will reactivate your account. Accidents are one of the common reasons why an Uber account gets waitlisted. Feb 25, 2024 · Today I was suddenly disconnected from the system because my background check is still not ready. DPU cannot reactivate any account deactivated by Lyft or Uber. 6. I understand this. Account on hold for background check Why can't Uber let us know in advance that a background check is coming soon so we can prepare? This is the 2nd time my account is abruptly deactivated, supposedly I can choose Deliveries (all other services- X, Comfort etc. Drivers and couriers should have the ability to request that an account deactivation be reviewed and to provide evidence to support their case. I haven't had mine yet, but i keep seeing posts from people saying that Uber randomly starts a background check and they freeze the account in the meantime. Log on partners. Uber put my account on hold. Jun 3, 2021 · These support agents, for the most parts have no clue onto why your account is actually being blocked. If you can’t go online to drive, please check the common reasons below. 2 days later and not returning my emails I have an issue with duplicate accounts, my background check is coming back saying I have other accounts - which I do. Complaints. Get delivery account help. If you’re having trouble logging into the portal, you can contact Checkr by visiting this link. The only thing I had on my record is a violation for no operators license in possession in my bmv records. It’s completely clean. Jun 27, 2018 · It really doesn't make sense to deactivate an existing driver for a yearly background check unless there is negative information shown. Account still on hold. If they did, they certainly never notified me. How long does the background check take to complete? Uber says it takes 3–5 days, but that time frame may vary depending on the number of driver applications Uber and their background check partner are dealing with. Hi there! Could you please confirm which Uber account you want to sign up/open (Uber Driver or Uber Passenger)? Nov 18, 2023 · Driving for Uber can be a great side gig, if not a full-time source of income, for many U. From everything I've researched online only major violations or three or more minor violations disqualify you. Has trouble verifying your driving license history. Aug 7, 2021 · my uber driver account is on hold for over a month,i havent even started driving with uber yet and im being investigated due to a document (which now doesnt exist ) being not accepted or i sent the document which had to be registered first being sent to uber even after registering the document and being sent and accepted by uber they have brought up the previous document as a way of putting my Please Note: * Uber bases its partnership decisions on your background check’s findings * The decision made by Uber, using the original or revised report, is final and cannot be challenged * Your background check provider is the correct point of contact for disputes related to accuracy or completeness of the report; they do not influence Uber When I applied for uber eats 2 years ago my background came back clean as a whistle. Sep 11, 2018 · Uber People. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment Mar 26, 2020 · I had to consent to the most recent background check and since everyone in the office is probably staying in, no one is there to approve my account. Your background check may take 3-5 business days to complete Nov 27, 2017 · Advanced Search Cancel Create thread New Forums More New Green light hub says my background check document was approved however they apparently disable your account after its uploaded. Oct 17, 2019 · So My account is been on hold for 5 days, this is the email that I received, what do you guys think? Am i gonna get reactivated or deactivated? Also my status with checkr is “consider”. Feb 21, 2019 · Dark Mode; Light Mode; Menu Log in An automated message will be sent here to confirm this is really you. 4 years driving never an issue. Common reasons include: Documents expired or need to be re-uploaded; Recently uploaded new documents are pending review; Expired background check, pending review, or account Feb 4, 2024 · A week ago I've been asked to upload a new certificate of motor insurance as mine was due to expire. If the information on your background check contains accurate information, please understand Uber makes a decision based on the report that Checkr provides. Feb 16, 2019 · All Uber has to do is look into the history and make an informed decision. Nothing but boiler plate emails and non-support from driver support reps when I try to figure out what the problem is. I myself just recently got a false report from a nasty rider a few days ago. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on this payment method. Once our team is done, you’ll get an email and a text from Uber. It does appear, contrary to popular belief, that even if a driver gets suspended, he still wants to drive for UBER. Accidents. Last Saturday at 4:30 am I noticed I was no longer receiving ride requests then learned my background check showed “pending” on my account page. If your account was originally My background check with Uber returned within 30 minutes and it’s taking LYFT more than 3 weeks and still no results. You need to contact Uber and have them submit an updated application for you and a new determination will be made once that application is reviewed. But I also was getting told that everything was in order and I'd be able to go online within an hour or so. They may have the legal right to do it but it is disrespectful and inconsiderate to the people who are actually doing most of the work. Delays might occur if the vendor: Jan 15, 2018 · Uber Background Check FAQ. Nov 8, 2024 · When a background check flags a driver as having an issue that violates Lyft’s policy on eligibility, the Lyft driver account is disabled, or the candidate is denied access to the platform. This background check covers your criminal and vehicle records. So I did as they asked. I don't know why the hell Uber puts your account on hold whenever it needs something. Driving record is complete. How long will it take to process my background check? Background checks usually take 14 days to process. Jun 8, 2020 · Out of the blue my account is put on hold by Uber until Checkr finishes my background checkCheckr finished over a week ago but my Uber drivers account still says it needs attention "call support". I canceled. You can review all Uber’s policies on the website’s page. net because your Uber account was hacked, you've likely been taken in by a How it works. We understand that having your account deactivated is frustrating and are here to answer any questions. Your background check may take 3-5 business days to complete Oct 14, 2020 · Even the message in the app is cryptic and un-specific, Uber could have saved me time and anguish it the message simply said " Account on hold for background check". Anyone ever experienced this? Uber is my full time income so this is scary. The criteria for the background check may differ based on local laws and Uber’s safety standards. When possible, we'll let a driver know in advance if they're at risk of losing access to their account. Network connectivity. Check your status: Visit the Checkr Candidate Portal to see your background check status or to request a copy of your background check report Account activation after screening. May 17, 2020 · Totally clear background check here. Anyone that can help, I greatly appreciate it. that they’ve completely a review of my DMV record and placed my Uber account on hold while they review it. If you already received your background check please send us a PDF copy and we’ll upload it to your account. ’ Jul 19, 2018 · You can contact an Uber Agent on the new 24/7 hotline via your app. Review Lyft’s driver requirements here - Driver requirements - Lyft Help . Uber just likes intentionally fucking drivers I think. Exact thing happened to me back in January when I was asked to renew my background check for the 1st time after 2 years of driving. Checkr (the company that runs the background checks for Uber) should have sent your mom an email with a link to a summary of what they reported to Uber. When you make a trip request, Uber may need to verify your payment method by issuing a temporary authorization hold. Respond to requests from the background check provider and/or driver accreditation authority for additional information in a timely manner; Ensure that you dispute incorrect information on the report with the background check provider and/or driver accreditation authority (who will email directions to you for how to dispute) Policy violations: This page outlines common reasons for losing account access, but if a driver violates any terms of their contractual agreement with Uber, or any applicable terms or policies, including the Community Guidelines, they can lose access to all or part of the Uber platform. Maybe that’s what they meant. Nov 13, 2017 · Dark Mode; Light Mode May 5, 2022 · Uber allows only one account per user. Please Note: * Uber bases its partnership decisions on your background check’s findings * The decision made by Uber, using the original or revised report, is final and cannot be challenged * Your background check provider is the correct point of contact for disputes related to accuracy or completeness of the report; they do not influence Uber When you might see a authorization hold. Uber periodically conducts background checks on driver accounts to uphold our community guidelines and meet our legal obligations. Aug 3, 2021 · If your account is on hold because of that, you can ask Uber to verify your identity. . Explore support and customer service resources to find solutions to issues related to driving and delivering with Uber. I have been driving for Uber for over a year now and my account has been on hold for three weeks because Uber has been "reviewing" my background check. Note that if you haven’t been online for 90 days, Uber will automatically suspend your account. They got rude. 95 rating and I've driven hundreds of rides. 🙄 Select how you use Checkr from the options below: I need help with my background check. The most common reasons why a driver or courier might lose access to their account are an expired document or an issue with their background check. Green light hub says it takes 2 business days to update in the system as it’s automated. Feb 14, 2024 · Uber’s background check standards may change, but for now, the background check remains tightly monitored. Advice. Uber background check process Timeline for Uber’s background check process. net because your Uber account was hacked, you've likely been taken in by a Uber starting a background check on me with Checkr 43 days ago. net because your Uber account was hacked, you've likely been taken in by a I got an email saying my background check is complete, but it’s still showing pending on Checkr when I check the status. Last week I moved from Austin to San Antonio as well as requested to add uberX to my eats only account. Last September I got a new license in a different state and uploaded that to UBER because the last one was expired. We have several tools and checks which can flag a duplicate account with accuracy. What the fuck? This is fucking stupid. Apparently my background check which hasn't been re-run since December is under supersecret high-level Uber review. Your background check may take 3-5 business days to complete Mar 26, 2022 · When I finally called, that might have made a difference, because I had the agent look at previous emails I had sent to Uber, and also allowed the agent to place me on hold while she documented everything I wanted Uber to know about, so that she could document things accurately, before getting another call. It’s not like we have bills to pay. I think I've submitted backgrounds once a yr. You need to lodge a background check and/or VEVO check request (see links below). Check your status: Visit the Checkr Candidate Portal to see your background check status or to request a copy of your background check report What I've done is submitted a request to drive in a new city, and in the description I wrote that I need a new background check because the most recent one was 2 years ago and contains inaccurate information preventing me from driving. Thing is though that checkr doesn't have a background check from uber processing so I dont know what uber is reviewing. Uber partners with third-party background check providers like Checkr, HireRight, and Samba Safety. It might tell you what the hold up is. Why Was My Uber Driver Account Suspended? Potential reasons behind your driver account suspension can be that: Your background check is taking too long; Someone else has been driving in Uber background checks in the US. You may check your account status by visiting partners. Nov 29, 2017 · Dark Mode; Light Mode; Menu Log in Sep 8, 2020 · Dark Mode; Light Mode Explore support and customer service resources to find solutions to issues related to driving and delivering with Uber. But if you do get through, I wish you the very best of luck. drivers. With Uber rideshare available pretty much everywhere, this gig is available to side hustlers […] Oct 22, 2021 · My account was deactivated due to a failed background check. I checked mine and turns out the number they had on file for my background check wasn’t mine anymore. Some report earnings of up to $8,000 a month, saying it depends on the local market and the driver’s work ethic. I run background checks on others Jun 4, 2018 · Uber placed my account on hold claiming a report of impaired driving. Aug 28, 2020 · So I opened the Uber app today and decide to go online when I was told to sign the indemnity blah blah and also renew my background check. Jul 9, 2018 · Uber People. Just hoping someone could tell me what types of things would be handled by a safety investigation. We look forward to providing more information soon. This it's a minor non moving non point violation. However, my primary account (made 5 years ago, whereas the others were made within the last month) shows up as a duplicate to the Uber support team on the phone. Yup. You can always check the current status of your background check by signing into the Checkr Candidate Portal. 99 and ive done over 8 thousand rides this really sucjs. B. Depending on the city’s rules, your entire adult history starting at age 18 could be reviewed. Support told me I would have to go through the background check again and put a hold on my account. When you first apply to become an Uber driver, you’ll be required to pass a background check. My advise, anytime your account is deactivated for background check, DO NOT EVEN CONTACT UBER OR CHECKR, you will just be frustrated; just check with the DMV or the courts to see what changes in any of your records. Aug 28, 2018 · Lyft and Uber more than likely get hundreds if not thousands of these same complaints on a weekly basis. All quite common and routine. Check your status: Visit the Checkr Candidate Portal to see your background check status or to request a copy of your background check report Dec 12, 2022 · Hopefully they will restore your account soon. Oct 15, 2021 · Uber People. If you believe the information on your background check contains inaccurate information, please contact Checkr and follow Checkr’s dispute process. If you were not online for last 90 days, your account could get automatically suspended. I called uber and pretty much got the run around. To proactively deactivate the driver for a pending background check is wrong. Reasons for delay. That’s why we built an in-app Review Center. What if I wanted to help the community and do deliveries via ubereats? Looks like I won't be making Uber any money until they process the Mar 6, 2019 · Dark Mode; Light Mode; menu Log in Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues. hey all I received note that my account is on hold while my background check is reviewed, as an old ticket popped up. After I did that the app said it'll let me know when I can start taking trips again. I did not know how to respond other than denying the allegation. Sign in to your Uber account through the driver login or rider login here. Doesn't look good either. An account may be kept on hold while the background check is being run, depending on when the driver or delivery person last completed one. If any account is identified as a duplicate of an existing account, all such accounts, except one, will be deactivated permanently. After reading this guide, you should have a clear understanding of what all goes into an Uber background check and know what to expect from your application process, as well as what to do if you have concerns about your background check. Mar 16, 2019 · Side question is the background check done every year on the anniversary of your sign-up date, or is it random? I never had my account put on hold for this reason, so I wonder if Uber ever ran updated checks on me. After finally getting an Uber rep from background check they say they are waiting on my crimminal record. After 3 weeks checkr fixed the background report but I’m still not eligible. Read more about the background check; Average customer rating drops below ~4. Then I was told that they were having to do a background check with Checkr. Ensure that verification codes are visible on the document. i did a dispute with checkr and now they are saying it will take them up to 30 days to review then they send it to uber then uber makes there decisions im hoping im ok. I was in background check limbo for 2 weeks. Hello, I'm Mian-Wisal Ahmad, a Software Expert here at JustAnswer. I had a similar situation. Even getting a message in my app saying my account is ready to go online again, which wasn't the Feb 20, 2019 · I called Uber with my account on hold, what they advised was if you get the ticket solved and your license is restored, another background check will be done and if your license shows valid and you have no history criminal convictions, accidents, etc, Uber restores accounts, could take 7-10 days. It’s possible that you’re in an area with limited or unavailable cellular network coverage. Apr 4, 2018 · Uber People. I call and they tell me Uber is reviewing my account following a background check. Especially when they have over 3 and 1/2 years of information on me. The strange thing is that I did my initial background check for Lyft around the same time and it took less than 48 hours. This job is like Russian roulette. Delays can happen if the vendor: Requires additional information, such as verifying a Social Security number or uploading a driver’s license. klzrmy csoiif hettxg mtgf rul xixn wyprj chmea yvk ysht